Frequently Asked Questions

Most teams report stronger confidence in mihi (greetings and acknowledgements) during meetings, clearer roles when hosting welcomes like pōwhiri (formal welcome ceremony) or whakatau (informal welcome), and a shared understanding of tikanga (customs) and kawa (protocols) that guides everyday decisions.

It is a hosted learning experience shaped around your people, with active participation in pōwhiri (formal welcome ceremony), storytelling, and hands-on practice. The focus is connection and application, not performance.

It provides a shared foundation for decisions that affect people and place. Leaders use it to design fair policies, procurement choices, and engagement plans that meet legal and relational responsibilities.

Email triage and routing, bookings and reminders, invoice and receipt flows, document generation, and social content scheduling. These typically reclaim the most hours quickly.

Bi-weekly customised sessions blend practical leadership tools with Indigenous values such as manaakitanga (care and hospitality) and whanaungatanga (relationships and connection). Leaders build rituals that support team resilience and decision quality.

We ensure cultural safety by co-designing with partners and mana whenua (local tribal authority), setting formal governance, and agreeing on a clear kaupapa (purpose) and protocols. We document roles, decision rights, and a data plan covering collection, storage, access, consent, sharing, and deletion. All of this is agreed upfront and reviewed throughout the project.

Yes. We tailor by sector: discovery call and mapping ‘critical moments’ to design job-specific scenarios, language, and tools. We co-design with local tribal partners and provide ready-to-use scripts, checklists for construction, health, and tourism.